PSM 100 21 - Parts/Service Management I

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Course Information

Parts/Service Management I (PSM 100)

Term: 2012-2013 Spring Semester

Faculty

Paul H Gagnon
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Carl G Hinkley
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Schedule

Mon, 6:00 PM - 8:55 PM (1/14/2013 - 5/6/2013) Location: CMCC JAL 219

Description

PSM 100 Parts and Service Management I
3 Credits (2 Lecture 0 Lab 1 Shop)
5 Hrs/Wk (2 Hrs. Lecture 3 hrs. Shop) *15 wks
This course is the first in a series of automotive related management courses. The operation of parts counters and service operations will be studied.
A practical field experience at a cooperative business will complement the classroom theory.