Jenzabar University

Managing Employee Performance (CCS 446)

Term: 2011-2012 Fall Semester

Faculty

Nancy BradburyShow MyInfo popup for Nancy Bradbury

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Schedule

Thu, 9:00 AM - 12:00 PM (10/20/2011 - 10/27/2011) Location: CMCC KIRK 107

Description

Students must pay for this class in full when registering; there are no payment plans and federal financial aid cannot be used for non-credit classes.

A seat will be reserved for three (3) business days to allow payment to be made.

After three (3) business days the reservation will be cancelled and the registration process will have to be completed to enroll again after cancellation.

Course Description:
Often the hardest part of any manager?s job is talking to employees about performance related issues. Most managers dread these kinds of conversations and many of them avoid them all together. In this program, you will learn how to effectively address performance issues to positively affect your employees? success and your organization?s bottom line.

Module One: Performance Expectations
Performance management starts with clear expectations about performance, timely feedback, and positive and consistent coaching. With examples, scripts, role-playing and group activiti