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Supervising PeopleEssential Skills for Leaders (CCS 403)
Term: 2011-2012 Spring Semester
Fri, 9:00 AM - 11:55 AM (3/16/2012 - 4/6/2012) Location: CMCC KIRK 107 Fri, 9:00 AM - 11:55 AM (4/13/2012 - 4/13/2012) Location: CMCC KIRK 208
Course Description:No manager looks forward to approaching employees about job-performance problems, yet few tasks are more important. Supervising People- The Essential Skills for Leaders will help you and identify communication barriers, performance issues and difficult employees. Learn the skills you need to address the difficult issues and improve team productivity. Module One: CommunicationModule Two: CoachingModule Three: Handling Difficult EmployeesModule Four: TeambuildingModule Five: Team Problem SolvingStudents must pay for this class in full when registering; there are no payment plans and federal financial aid cannot be used for non-credit classes.