Jenzabar University

Effective Custmr Relations (BUS 150)

Term: 2017-2018 Fall Semester

Faculty

Ms. Laurie LopezShow MyInfo popup for Ms. Laurie Lopez

llopez@cmcc.edu

Margaret H BrewerShow MyInfo popup for Margaret H Brewer

mbrewer@cmcc.edu

Schedule

Mon-Wed, 12:30 PM - 1:55 PM (8/28/2017 - 12/16/2017) Location: CMCC LPC 215

Description

BUS 150 Effective Customer Relations
3 Credits (3 Lecture 0 Lab 0 Shop)
3 Hrs/Wk (3 Hrs. Lecture) *15 wks
A sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.