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Effective Custmr Relations (BUS 150)
Term: 2013-2014 Spring Semester
Mon-Wed, 3:30 PM - 4:55 PM (1/21/2014 - 5/12/2014) Location: CMCC JAL 410
BUS 150 Effective Customer Relations3 Credits (3 Lecture 0 Lab 0 Shop)3 Hrs/Wk (3 Hrs. Lecture) *15 wksA sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.