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Supervising People (CCS 614)
Term: 2017-2018 Spring Semester
Mon, 1:00 PM - 4:00 PM (2/12/2018 - 4/23/2018) Location: OFC
No manager looks forward to approaching employees about job-performance problems, yet few tasks are more important. Supervising People- The Essential Skills for Leaders will help you and identify communication barriers, performance issues and difficult employees. Learn the skills you need to address the difficult issues and improve team productivity.Module One: Introduction to Supervision (To kick-off supervisory training, participants will examine the role of supervisor by exploring their perceptions of leadership, evaluating their self-image as effective supervisors, identifying the role expectations based on job descriptions, and evaluating their effectiveness in several competencies identified as important to the role of supervisors. Additionally, participants will discuss techniques for easing the transition from peer to supervisor and learn essential skills for building mutually trusting relationships.)Module Two: Discovering Your Personal Style in the Workplace (Why do p