Help

Course Information

Effective Custmr Relations (BUS 150)

Term: 2013-2014 Spring Semester

Faculty

Pearl Ivey
Email address is hidden, click here to email
Denis Bouttenot
Email address is hidden, click here to email
Email all faculty members

Schedule

Tue, 6:00 PM - 8:55 PM (1/21/2014 - 5/12/2014) Location: CMCC JAL 419

Description

BUS 150 Effective Customer Relations
3 Credits (3 Lecture 0 Lab 0 Shop)
3 Hrs/Wk (3 Hrs. Lecture) *15 wks
A sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.