Help

Course Information

Computer Information Specialist (WPD 518)

Term: 2022-2023 Academic Year

Faculty

Barry A Magda
Email address is hidden, click here to email

Schedule

Mon-Wed, 8:30 AM - 12:30 PM (11/8/2022 - 6/30/2023) Location: CMCC JAL 306

Description

"The ITF+, A+, Network+ and Security + and provides preparatory training for corresponding certifications. The ITF+ portion of the course covers knowledge such as: IT concepts & terminology, Windows operating systems, Infrastructure, Software troubleshooting, Applications & software, Networking, Software development, Hardware & network troubleshooting, Database fundamentals and Security. The A+ portion builds on the concepts above, using this knowledege and more to:Demonstrate baseline security skills for IT support professionals, Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS, administer client-based as well as cloud-based (SaaS) software, Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting, Support basic IT infrastructure and networking, Configure and support PC, mobile and IoT device hardware, Implement basic data backup and recovery metho