CCS 403 01 - Supervising People:Essential Skills for Leaders

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Course Information

Supervising PeopleEssential Skills for Leaders (CCS 403)

Term: 2010-2011 Spring Semester

Faculty

Marylin B Newell
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Nancy Bradbury
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Schedule

Fri, 9:00 AM - 11:55 AM (3/4/2011 - 4/1/2011) Location: CMCC KIRK 107

Description

Course Description:
No manager looks forward to approaching employees about job-performance problems, yet few tasks are more important. Supervising People- The Essential Skills for Leaders will help you and identify communication barriers, performance issues and difficult employees. Learn the skills you need to address the difficult issues and improve team productivity.

Module One: Communication
Module Two: Coaching
Module Three: Handling Difficult Employees
Module Four: Teambuilding
Module Five: Team Problem Solving

Students must pay for this class in full when registering; there are no payment plans and federal financial aid cannot be used for non-credit classes.