BUS 150 51 N - Effective Custmr Relations

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Course Information

Effective Custmr Relations (BUS 150)

Term: 2014-2015 Fall Semester

Faculty

Thomas F Ryan
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Denis Bouttenot
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Description

BUS 150 Effective Customer Relations
3 Credits (3 Lecture 0 Lab 0 Shop)
3 Hrs/Wk (3 Hrs. Lecture) *15 wks
A sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.