Jenzabar University

Effective Custmr Relations (BUS 150)

Term: 2013-2014 Fall Semester

Faculty

Dr. Wendy L RobichaudShow MyInfo popup for Dr. Wendy L Robichaud

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Schedule

Wed, 5:30 PM - 8:25 PM (9/3/2013 - 12/21/2013) Location: OFC WMCC

Description

BUS 150 Effective Customer Relations
3 Credits (3 Lecture 0 Lab 0 Shop)
3 Hrs/Wk (3 Hrs. Lecture) *15 wks
A sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.