Jenzabar University

Effective Custmr Relations (BUS 150)

Term: 2012-2013 Spring Semester

Faculty

Denis BouttenotShow MyInfo popup for Denis Bouttenot

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Schedule

Mon-Wed, 3:30 PM - 4:55 PM (1/14/2013 - 5/6/2013) Location: CMCC JAL 410

Description

BUS 150 Effective Customer Relations
3 Credits (3 Lecture 0 Lab 0 Shop)
3 Hrs/Wk (3 Hrs. Lecture) *15 wks
A sound and loyal customer base is one of an organization?s most important assets. This course details the origin of positive customer relations and discusses the tools, attitudes and training required to support a comprehensive program.